Terms of service
OVERVIEW
Welcome to Lumeverre! The terms “we,” “us,” and “our” refer to Lumeverre. Lumeverre operates this store and website, including all related information, content, functions, tools, products, and services, to provide you, the customer, with a personalized shopping experience (the “Services”). Lumeverre is powered by Shopify, which enables us to provide the Services to you.
The following Terms of Service, including all policies referenced herein (the “Terms” or “Service Terms”), describe your rights and responsibilities when using the Services.
Please read these Terms carefully. They contain important information about your legal rights and cover topics such as disclaimers and limitations of liability.
By visiting, interacting with, or using our Services, you agree to be bound by these Terms and our [Privacy Policy LINK]. If you do not agree with these Terms or the Privacy Policy, you are not permitted to access or use our Services.
ARTICLE 1 – ACCESS AND ACCOUNT
By agreeing to these Terms, you represent that you are of legal age in your state or province of residence, or that you have given us consent to allow any minor dependents to use the Services on devices you own, purchase, or manage.
To use the Services—including browsing our stores or purchasing our products or services—we may ask you to provide certain information such as your email address and billing, payment, and shipping details. You represent and warrant that all information you provide is accurate, current, and complete, and that you have all necessary rights to share such information.
You are solely responsible for maintaining the security of your account credentials and for all activities that occur under your account. You may not transfer, sell, assign, or license your account to any other person.
ARTICLE 2 – OUR PRODUCTS
We strive to provide the most accurate descriptions of our products and services on our website. However, colors and appearances may differ from what you see on your screen, depending on your device and its display settings.
We do not guarantee that the appearance or quality of any product or service you purchase will meet your expectations or match the description or image displayed online.
All product descriptions are subject to change at any time without prior notice, at our sole discretion. We reserve the right to discontinue any product at any time and to limit the quantities of any product offered per person, per region, or per jurisdiction.
ARTICLE 3 – ORDERS
By placing an order, you make an offer to purchase. Lumeverre reserves the right to accept or refuse your order at its sole discretion and for any reason. Your order is accepted only once Lumeverre confirms it and payment has been received and processed. Please review your order carefully before submitting it. Lumeverre may not be able to honor a cancellation request once your order has been accepted.
If we refuse, modify, or cancel an order, we will attempt to notify you using the email, billing address, or phone number provided at checkout.
You may return or exchange purchases only in accordance with our [Refund Policy LINK].
You represent and warrant that all purchases are for personal or household use only and not for resale or export.
ARTICLE 4 – PRICES AND BILLING
Prices, discounts, and promotions are subject to change without notice. The price charged for a product or service will be the price in effect at the time of your order, as shown in your confirmation email. Unless otherwise stated, prices exclude taxes, shipping, handling, customs duties, and import fees.
Prices on our website may differ from those in physical stores or other retailers operated by third parties. We may occasionally offer promotions subject to separate terms. In case of conflict, the promotion terms prevail.
You agree to provide current, complete, and accurate purchase, payment, and account information for all transactions. You agree to promptly update your account information, including email, credit card numbers, and expiration dates, so we can complete your transactions and contact you if needed.
You represent and warrant that: (i) the credit card information you provide is true and complete; (ii) you are authorized to use the card; (iii) your charges will be honored by your card issuer; and (iv) you will pay all charges, including applicable taxes and fees.
ARTICLE 5 – SHIPPING AND DELIVERY
We are not responsible for shipping or delivery delays. All delivery times are estimates and not guaranteed. We are not liable for delays caused by carriers, customs clearance, or events beyond our control. Once we hand over products to the carrier, ownership and risk of loss transfer to you.
ARTICLE 6 – INTELLECTUAL PROPERTY
All content within the Services—including trademarks, text, images, graphics, video, audio, design, layout, and arrangement—is owned by Lumeverre or its licensors and protected by applicable intellectual property laws.
You may use the Services only for personal, non-commercial purposes. No material may be reproduced, distributed, modified, or republished without prior written consent.
All Lumeverre names, logos, and slogans are trademarks of Lumeverre or its affiliates. You may not use them without written permission. Shopify’s name and logos are trademarks of Shopify. All other names and logos are property of their respective owners.
ARTICLE 7 – OPTIONAL TOOLS
We may provide access to third-party tools. We neither monitor nor control these tools and provide them “as is” without warranties. You acknowledge that we are not liable for any damage arising from their use.
Use of such tools is at your own risk, and you should ensure you understand the terms of the relevant third party.
Any new features or tools will also be subject to these Terms.
ARTICLE 8 – THIRD-PARTY LINKS
The Services may contain links or materials from third parties. We are not responsible for evaluating or verifying third-party content or accuracy. Accessing such websites is at your own risk.
We are not liable for any harm related to purchases or use of third-party products, services, or content. Please read their policies carefully before engaging in transactions.
ARTICLE 9 – RELATIONSHIP WITH SHOPIFY
[NOTE TO MERCHANTS: This section accurately describes Shopify’s role and must not be removed or modified.]
Lumeverre uses Shopify to provide our Services. However, all sales are made directly between you and Lumeverre. Shopify is not responsible for any sales-related issues. You expressly release Shopify and its affiliates from any claims arising from your transactions with Lumeverre.
ARTICLE 10 – PRIVACY POLICY
All personal information collected through the Services is subject to our [Privacy Policy LINK] and Shopify’s privacy policy. By using our Services, you confirm that you have read both.
ARTICLE 11 – FEEDBACK
If you submit, upload, or send feedback, ideas, or reviews, you grant us a perpetual, worldwide, royalty-free license to use, modify, and distribute such feedback for any purpose. You warrant that you own all rights to your feedback and that it does not violate others’ rights.
ARTICLE 12 – ERRORS AND OMISSIONS
Occasionally, information on our site may contain typographical errors or inaccuracies related to product descriptions, pricing, or availability. We reserve the right to correct any errors, update information, or cancel orders if information is inaccurate, without prior notice.
ARTICLE 13 – PROHIBITED USES
You may use the Services only for lawful purposes. You may not use them to:
(a) violate laws or regulations;
(b) infringe on intellectual property rights;
(c) harass or defame others;
(d) submit false or misleading information;
(e) transmit malware or spam; or
(f) interfere with the functionality or security of the Services.
We reserve the right to terminate your access if you violate these Terms.
ARTICLE 14 – TERMINATION
We may terminate this agreement or your access to the Services at any time, without notice, at our discretion. You remain liable for all charges up to the termination date.
ARTICLE 15 – DISCLAIMER OF WARRANTIES
Unless expressly stated otherwise, the Services and all products are provided “as is” and “as available,” without warranties of any kind, express or implied, including implied warranties of merchantability, fitness for a particular purpose, or non-infringement.
ARTICLE 16 – LIMITATION OF LIABILITY
To the fullest extent permitted by law, Lumeverre, Shopify, and their affiliates shall not be liable for any indirect, incidental, or consequential damages arising from your use of the Services or products.
ARTICLE 17 – INDEMNIFICATION
You agree to indemnify and hold harmless Lumeverre, Shopify, and their affiliates from any claims or damages arising from your violation of these Terms or applicable laws.
ARTICLE 18 – SEVERABILITY
If any provision of these Terms is deemed unlawful or unenforceable, the remaining provisions shall remain in effect.
ARTICLE 19 – WAIVER AND ENTIRE AGREEMENT
Failure to enforce any part of these Terms shall not constitute a waiver. These Terms constitute the entire agreement between you and us and supersede all prior agreements.
ARTICLE 20 – ASSIGNMENT
You may not transfer or assign these Terms without our written consent. We may assign or transfer our rights without notice.
ARTICLE 21 – GOVERNING LAW
These Terms and any related agreements are governed by the laws of the jurisdiction in which Lumeverre is headquartered.
ARTICLE 22 – HEADINGS
Headings are for convenience only and do not affect interpretation.
ARTICLE 23 – CHANGES TO THE TERMS
You can review the most current version of these Terms at any time on this page. We reserve the right to modify or replace any part of these Terms. Updates will be posted on our website, and continued use of the Services constitutes acceptance of those changes.
ARTICLE 24 – CONTACT INFORMATION
Questions about these Terms should be directed to info@lumeverre.com
Trade name: Lumeverre
Email: info@lumeverre.com
Chamber of Commerce (KvK): 86096435
VAT number: NL004190775B93